Official document · LGPD · 2026 Version

Privacy Policy of 43bet — your data protected

Your personal data belongs to you. This policy explains, clearly and directly, what information 43bet collects, why it collects it, how it uses it, who it shares it with, and how you can exercise your rights at any time — in compliance with Brazil's General Data Protection Law (LGPD).

Last updated: January 2026 Language: Brazilian Portuguese

How we protect your privacy

Six concrete commitments from 43bet regarding every Brazilian user's data

256-bit SSL Encryption
All communication between your device and 43bet's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks. Your registration data, betting history, and financial information are always transmitted in encrypted form, with no possibility of interception.
Minimal and necessary data collection
43bet doesn't collect data for the sake of it. We ask only for the information essential to create your account, process Pix payments, and meet legal obligations in Brazil. If a piece of data isn't needed for one of these purposes, we don't ask for it and we don't store it.
We never sell your data
Your personal data is not and will never be sold, rented, or shared with third parties for commercial purposes. Any sharing with technology partners occurs only to the extent strictly necessary for the platform to function, governed by contracts with strict confidentiality and data protection clauses.
LGPD Compliance
43bet operates in full compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). We have a designated Data Protection Officer (DPO) responsible for ensuring your rights as a data subject are respected across every internal process on the platform.
You control your data
At any time, you can access, correct, export, or request the deletion of your personal data through 43bet support. No request goes unanswered. The response deadline is up to 15 business days as required by the LGPD, though we typically resolve requests in under 5 business days.
Limited and secure retention
We retain your data only for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory obligations. After account closure, data is anonymized or deleted in accordance with the timeframes set by Brazilian sports betting regulations.

Summary in one sentence: 43bet collects only what's necessary, protects your data with encryption, never sells it, and ensures you can exercise all your rights as a data subject at any time — all in full compliance with the LGPD.

01

Who We Are — The Data Controller

A 43bet is the data controller responsible for processing the personal data collected through the platform available at https://43bet.best and on the official 43bet app. For the purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), the controller is the legal entity that makes decisions regarding the processing of personal data.

43bet operates a Sports Betting and online entertainment platform serving exclusively the Brazilian market. All data processed belongs to users residing in Brazil, and processing takes place under Brazilian law, including the LGPD and the regulatory rules of the Ministry of Finance applicable to the betting sector.

If you have any questions about this policy or the processing of your data, please contact us at suporte@43bet.best or via the live chat available on the platform.

02

What Data We Collect

43bet collects personal data at different points during your use of the platform. The table below summarizes the data categories, when they are collected, and the purpose of each:

Category Data collected When
Identification Full name, CPF, date of birth, email, mobile number At registration
Address ZIP code, street address, city, state During registration or KYC verification
Documents National ID, driver's license or passport; proof of address During identity verification (KYC)
Financial Payment method used, Pix key, transaction history On deposits and withdrawals
Behavior Betting history, gaming sessions, sports preferences and markets During ongoing use of the platform
Technical IP address, device type, operating system, browser, cookies On each visit to the platform
Communications Support history via chat, email or WhatsApp When contacting support

43bet does not collect sensitive data such as racial or ethnic origin, religious beliefs, health information, or sexual orientation. Biometric data may be requested in specific cases of advanced identity verification, always with the user's explicit consent.

03

How We Use Your Data

The data collected by 43bet is used solely for the purposes described below. We do not use your data for any purpose not covered by this policy without prior notice and, where required, without obtaining fresh consent.

  • Account creation and management: verify your identity, keep your registration up to date, and ensure secure access to the platform using your credentials;
  • Payment processing: process deposits via Pix, boleto bancário, credit or debit card, Mercado Pago, PicPay, and TED transfer, as well as process withdrawals and maintain transaction history;
  • Compliance with legal obligations: meet Brazilian regulatory requirements applicable to the betting sector, including KYC (Know Your Customer) procedures and anti-money laundering compliance;
  • Fraud prevention: detect and prevent suspicious activity, such as the creation of multiple accounts, use of fraudulent documents, automated arbitrage betting, or any conduct that violates the Terms and Conditions;
  • Experience improvement: personalize your platform experience based on your usage patterns — such as suggesting relevant markets for fans of the Brasileirão or Copa do Brasil — and continuously improve 43bet's products;
  • Operational communications: send you notifications about your account, bet confirmations, security alerts, and important platform updates;
  • Marketing communications: send offers, promotions, and news from 43bet, only if you have given consent for this type of communication — with an easy opt-out option available at any time;
  • Responsible gambling: monitor gambling patterns to identify behaviors that may indicate problem gambling and, where necessary, proactively offer support to the user.
04

Legal Basis for Processing

All data processing carried out by 43bet has a corresponding legal basis, as required by the LGPD. The legal bases used are:

  • Contract performance (Art. 7, V of the LGPD): processing is necessary to fulfill the contract between you and 43bet when you create an account — including the provision of betting services, payment processing, and account management;
  • Legal or regulatory obligation (Art. 7, II of the LGPD): to comply with Brazilian regulatory requirements for the Sports Betting sector, including KYC procedures and reporting to the relevant authorities when required;
  • Legitimate interest (Art. 7, IX of the LGPD): for fraud prevention, platform security analysis, and continuous improvement of our products and services — always respecting your interests and fundamental rights;
  • Consent (Art. 7, I of the LGPD): for sending marketing communications and using non-essential cookies. Consent may be withdrawn at any time without affecting access to the platform's core services.

Withdrawal of consent: if you withdraw consent for marketing communications, you will be removed from mailing lists within 5 business days. Withdrawal of consent does not affect processing carried out before the request and does not prevent 43bet from processing data on other applicable legal grounds.

05

Data Sharing with Third Parties

43bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs only in the following situations, all of which serve legitimate and necessary purposes:

Technology partners

43bet uses third-party services to operate the platform — including payment processors that enable Pix, boleto bancário, Mercado Pago, PicPay, and TED transfers from Brazilian banks; hosting and cloud computing providers; live casino and poker software vendors; and security analytics and fraud prevention tools. All these partners operate under contracts that include confidentiality clauses and LGPD compliance obligations equivalent to those of 43bet.

Competent authorities

43bet may share data with Brazilian public authorities — such as the Federal Revenue Service, Ministry of Finance, Financial Activities Control Council (COAF), or other regulatory bodies — when required by law, court order, or formal regulatory request. Such sharing is limited strictly to the extent required by the legal determination.

Fraud investigation

In confirmed cases of suspected fraud, money laundering, or match manipulation, 43bet may share data with other licensed betting operators, industry associations, or regulatory authorities for joint investigation purposes — always on the basis of a legal obligation or legitimate interest in protecting the integrity of our services.

We never send your data outside Brazil without safeguards: any international data transfer, when it occurs, is carried out with the safeguards required by the LGPD — including standard contractual clauses or specific consent from the data subject.

06

Cookies and Tracking Technologies

43bet uses cookies and similar technologies to ensure the platform works correctly, improve your experience, and — with your consent — better understand how you use the site. There are three categories of cookies we use:

  • Essential Strictly necessary cookies: essential for the platform to function. They include session authentication, bet slip storage and language preferences. They cannot be disabled — without them, 43bet does not work.
  • Functional Functional cookies: enable advanced features such as saved betting preferences, interface settings and personalization based on usage history. They can be disabled, but doing so may limit some functionality.
  • Analytics Analytics cookies: collect aggregated and anonymized data on how users interact with the platform — which pages they visit, how long they spend in each section, and where they encounter difficulties. Used exclusively to improve the experience. Require consent.

You can manage your cookie preferences through your browser settings or via the privacy panel available in your 43bet account. Deleting essential cookies may affect the normal functioning of the platform.

07

Information Security

43bet implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Key measures in place include:

  • 256-bit SSL Encryption across all communications between your device and 43bet's servers — the same standard used by Brazil's largest banks;
  • Encrypted storage of passwords using one-way hashing algorithms. 43bet never stores your password in plain text;
  • Two-Factor Authentication (2FA) available to all users — strongly recommended for additional account protection;
  • Continuous monitoring of access logs and transactions for real-time detection of anomalous behavior;
  • Least-privilege access control within internal systems — each 43bet employee has access only to the data required to perform their specific role;
  • Periodic security audits conducted by independent specialized firms;
  • Incident response plan documented, with a protocol for notifying the National Data Protection Authority (ANPD) and affected users in the event of a breach, as required by the LGPD.

Despite every effort, no system is 100% invulnerable. If you suspect unauthorized access to your account, change your password immediately and contact 43bet support via live chat or at suporte@43bet.best.

Your responsibility

Your account security is also up to you. Use a strong, unique password, never share your credentials with anyone — including family members — enable two-factor authentication, and avoid accessing your account on public Wi-Fi networks without a VPN.

08

Data Retention and Erasure

43bet retains your personal data only for as long as necessary to fulfill the purposes described in this policy. The criteria used to determine retention periods include:

  • For the duration of the account: all registration data, betting history and financial transaction records are retained for as long as your account remains active;
  • Legal and regulatory obligations: financial and identity data are retained for a minimum of 5 (five) years after account closure, as required by Brazilian betting regulations and anti-money laundering rules;
  • Communication records: support service history is retained for 2 years for dispute resolution purposes;
  • Technical and security data: access and security logs are retained for 6 months, except in fraud investigation cases where they may be kept for a longer period.

Once the applicable retention period expires, data is irreversibly anonymized or securely deleted from 43bet's systems. Anonymized data is not subject to the LGPD and may be retained indefinitely for statistical and platform improvement purposes.

If you voluntarily request account closure, the data deletion process takes place within the legal retention periods above. Data required to fulfill legal obligations remains on file until the end of the mandatory retention period, even after the account is closed.

09

Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject, a set of rights that 43bet is fully committed to honoring. Below are all your rights and how to exercise them:

Right of access
You can request a full copy of all personal data that 43bet holds about you. We respond within 15 business days with a detailed report of the stored information.
Right to correction
If any of your information is incorrect or outdated, you can request a correction at any time. Basic details such as your phone number and address can be updated directly from your account dashboard.
Right to erasure
You may request the deletion of your personal data. 43bet will fulfill the request in accordance with the mandatory legal retention periods applicable to the betting sector in Brazil.
Right to data portability
You may request your data in a structured, machine-readable format for transfer to another service. We provide data in JSON or CSV format upon request to support.
Right to object
You may object to processing based on legitimate interest or consent. For marketing communications, simply use the unsubscribe link in any email you receive or adjust your preferences in the account dashboard.
Right to information
You have the right to know exactly what data is processed, for what purposes, with whom it is shared, and for how long it is retained. All of this information is set out in this policy — and our support team can answer any further questions.

How to exercise your rights: send an email to suporte@43bet.best with the subject line "LGPD Rights — [your request type]" or use the platform's live chat. We confirm receipt within 24 hours and respond within 15 business days. Where necessary, we may request proof of identity before processing the request.

10

Protection of Minors' Data

43bet is a Sports Betting and online entertainment platform intended exclusively for individuals aged 18 years of age or older. We do not intentionally collect personal data from minors.

Registration on 43bet requires a CPF and date of birth, and we run an automatic age eligibility check at the point of sign-up. Any registration attempt by individuals under 18 is immediately blocked by the system.

If we become aware that personal data from a user under 18 has been inadvertently collected — for example, through false information provided during registration — we will take the following immediate steps: block and close the account, delete all of the minor's data from our systems, and notify the legal guardian where it is possible to identify them.

If you are a parent or guardian of a child or teenager and believe they may have created an account on 43bet, please contact support immediately so we can take action.

11

International Data Transfer

In certain operational situations, personal data of 43bet users may be transferred to or accessed by technology partners located outside Brazil — such as cloud infrastructure providers or live casino software vendors with servers abroad.

All international data transfers carried out by 43bet are subject to the existence of adequate protection guarantees, as required by Art. 33 of the LGPD. The safeguards used include:

  • Standard contractual clauses approved by the National Data Protection Authority (ANPD) in contracts with international partners;
  • Transfer only to countries that the ANPD recognizes as providing an adequate level of data protection, equivalent to that guaranteed by the LGPD;
  • Minimization of transferred data: only the information strictly necessary for the specific purpose is transferred, with no unnecessary exposure of sensitive personal data.

43bet does not transfer payment data — such as credit card details or Pix keys — outside Brazil. Payment processing is handled exclusively through processors operating locally in Brazil and regulated by the Central Bank.

12

Changes to this Privacy Policy

43bet may update this Privacy Policy periodically to reflect changes in data processing practices, arising from updates to Brazilian legislation — such as new regulations from the ANPD or the Ministry of Finance for the betting sector — or from improvements to the platform's products and services.

Material changes — those that significantly affect your rights as a data subject or the purposes of data processing — will be communicated at least 15 days in advance via your registered email and through a prominent notification on the platform before taking effect.

For minor changes — such as text corrections or adjustments that do not affect your rights — this page is updated directly, with the last revised date at the top of the document reflecting the change.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you disagree with any change, you may request account closure before the effective date with no penalty — and your available balance will be returned via Pix.

13

Contact, DPO and Supervisory Authority

To exercise your rights as a data subject, ask questions about this policy, or file a complaint related to the processing of your personal data, contact 43bet through the following channels:

  • DPO (Data Protection Officer) email: suporte@43bet.best — include "Data Privacy" or "LGPD" in the subject line;
  • Live chat: available on the platform after login, with an average response time of under 5 minutes during business hours;
  • WhatsApp: number available in the support section inside the platform after logging in.

The response time for LGPD rights requests is up to 15 business days from the confirmation of receipt of the request. In more complex cases involving identity verification or legal review, the deadline may be extended by a further 15 business days, with notice to the data subject explaining the reason for the extension.

If 43bet's response is unsatisfactory, you have the right to appeal to the National Data Protection Authority (ANPD), the Brazilian regulatory authority responsible for overseeing LGPD compliance, through the ANPD's official website.

Related documents: this Privacy Policy should be read together with the Terms and Conditions and with the Responsible Gambling Policy of 43bet, which together form the complete set of rules governing use of the platform.

Related documents

Also read the other policies governing the use of 43bet

Your data, safe and sound. Now it's time to play at 43bet

Free registration, minimum deposit of R$ 20.00 via Pix, and instant access to the Brasileirão, Copa do Brasil, e-sports, live casino, poker, and much more. All in Portuguese, all in BRL, with your data always protected by the LGPD.

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