Official document · Updated version 2026

Terms and Conditions of 43bet — read before you bet

This document sets out the rules governing the use of the 43bet platform in Brazil. We have written it in plain language, free of unnecessary legal jargon, so you know exactly your rights and obligations before creating an account or placing any bet.

Last updated: January 2026 Language: Brazilian Portuguese

What these terms cover

A summary of the key topics to help you understand the document before reading it in full

Registration and eligibility
Requirements for creating a 43bet account: age requirement (minimum 18 years old), documents needed for identity verification, one account per CPF limit, and eligibility criteria for users residing in Brazil.
Deposits and withdrawals
Accepted methods (Pix, boleto bancário, credit and debit cards, Mercado Pago, PicPay, TED), minimum amounts, processing times, verification requirements before your first withdrawal, and fee policy — which at 43bet is zero for Pix.
Betting Rules
How bets are recorded, what happens if an event is cancelled, live betting settlement rules, void bet policy, and how to submit result disputes to 43bet.
Bonuses and Promotions
General conditions for welcome bonuses, cashback, seasonal promotions, and loyalty programs. Includes rollover requirements, validity periods, and restrictions by bet or game type for releasing funds.
Security & Account
User responsibilities for protecting login credentials, inactive account policy, situations that may lead to temporary suspension or permanent closure of an account, and how 43bet handles cases of fraud.
Responsible Gambling
Tools available for users to manage their gambling habits, including deposit and betting limits, voluntary time-outs, and self-exclusion. Also covers 43bet's obligations regarding the protection of vulnerable users.

Important: by creating an account on 43bet or placing any bet on the platform, you confirm that you have read, understood, and agreed to all the terms and conditions set out in this document. If you do not agree with any part of these terms, do not create an account or use 43bet's services.

01

Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "User") and 43bet (hereinafter "Platform" or "43bet"), governing access to and use of all services provided at https://43bet.best, including Sports Betting, Live Casino, poker, slots, crash games, and any other online entertainment products offered.

By using 43bet's services, you fully and unconditionally accept these Terms and Conditions, as well as the Privacy Policy and Responsible Gambling Policy, which are incorporated into this document by reference. We strongly recommend reading all of these documents carefully before creating your account.

43bet operates under a regulated license and in compliance with Brazilian law applicable to the sports betting and online entertainment sector, including standards established by the Ministry of Finance and other competent regulatory bodies in Brazil.

02

Eligibility and Registration

To create an account and use 43bet's services, the User must meet all of the following requirements:

  • Be at least 18 (eighteen) years of age of age on the date of registration;
  • Be a resident of Brazil and hold a valid CPF issued by the Receita Federal;
  • Not be registered in any self-exclusion program, whether with 43bet or any other regulated service in Brazil;
  • Not be an employee, contractor, partner, or immediate family member of an employee of 43bet or any technology supplier to the platform;
  • Have full legal capacity to enter into electronic contracts in accordance with the Brazilian Civil Code.

Each User may hold only a single account at 43bet, linked to your CPF. Creating multiple accounts, whether using the same CPF or another person's details, constitutes a serious violation of these Terms and may result in the immediate suspension of all associated accounts and forfeiture of the available balance.

The User is solely responsible for the accuracy of the information provided during registration. 43bet reserves the right to request supporting documents at any time and to close accounts where false or inconsistent information is identified.

Age verification: 43bet performs an automatic age check at the time of registration. Any attempt to create an account by a person under 18 will be immediately blocked and reported to the relevant authorities in accordance with Brazilian law.

03

Identity Verification (KYC)

43bet follows Know Your Customer (KYC) procedures in compliance with anti-money laundering regulations and financial rules applicable in Brazil. Identity verification may be requested at any time, but is mandatory before the first withdrawal above R$ 300.00.

Documents that may be requested include:

  • Photo ID: National ID (RG), driver's license (CNH), or valid passport;
  • Proof of CPF: CPF card, Federal Revenue Service statement, or any document containing your CPF number;
  • Proof of address: electricity, water, or gas bill, or a bank statement issued within the last 90 days;
  • Selfie with ID: in specific cases involving suspected fraud or additional verification;
  • Proof of payment: when requested to verify ownership of payment methods used.

Document verification takes up to 3 business days. During this process, you may continue placing bets as normal, but withdrawals will be on hold until verification is complete. 43bet is not responsible for delays caused by illegible, incomplete, or invalid documents.

04

Deposits

43bet accepts deposits exclusively in Brazilian Reais (R$) through the following payment methods available to users in Brazil:

  • Pix — available 24 hours a day, 7 days a week, with instant credit to your wallet;
  • Boleto bancário — processing time of up to 2 business days after payment is made;
  • Credit Card — Visa and Mastercard, credit available within up to 30 minutes;
  • Debit card — Visa and Mastercard, funds available immediately;
  • Mercado Pago — via app or digital wallet balance;
  • PicPay — via app or digital wallet balance;
  • TED Transfer — through Brazil's major banks, including Nubank, Itaú, Bradesco, and Banco do Brasil, with same-day processing up to 5 PM on business days.

The minimum amount per deposit is R$ 20.00. There is no maximum deposit limit, though deposits over R$ 10,000.00 may require additional documentation for regulatory compliance purposes. 43bet does not charge any fees on deposits made through any of the methods listed above.

All deposits must be made in the name of the account holder. Deposits made in a third party's name will be declined and the amount returned to the original payment method. 43bet reserves the right to request proof of ownership for any payment method used.

Boleto notice: bank slips (boletos) must be paid before the expiry date shown at the time of issue. Expired boletos cannot be reactivated and a new one must be generated. The balance is credited only after the bank confirms payment.

05

Withdrawals

The User may request a withdrawal of their available balance at any time, provided the account is fully verified and there are no pending bets against the total balance. The primary withdrawal method at 43bet is Pix, processed within minutes any day of the week, including weekends and holidays.

Withdrawal conditions:

  • Minimum withdrawal amount: R$ 30.00;
  • The Pix key used for withdrawals must be registered to a bank account held in the name of the 43bet account holder;
  • Withdrawals to third-party accounts are not permitted under any circumstances;
  • The maximum processing time for Pix withdrawals is 24 hours, except in cases requiring additional security verification;
  • Withdrawals above R$ 5,000.00 may be processed in installments over 5 business days;
  • 43bet does not charge any fees on Pix withdrawals. For other methods, any applicable fees will be disclosed at the time of the request.

Balances from uncredited bonuses (bonuses pending rollover) are not available for withdrawal until all release conditions have been fully met. The amount available for withdrawal is always the real account balance, excluding any locked bonus funds.

06

General Betting Rules

Bets placed on 43bet are subject to the specific rules of each sport and market available on the platform. Where there is a conflict between the general rules described here and the specific rules of a given market, the specific rules take precedence.

Bet History

A bet is considered registered and binding only after the on-screen confirmation is displayed showing the corresponding ticket number. Bets that are processing or that failed due to a connection error are not considered valid until confirmation is received. 43bet recommends that Users always check their bet history to confirm each ticket has been correctly recorded.

Live Betting

Live bets are accepted in real time during event broadcasts. 43bet may temporarily suspend live betting at critical moments — goals, red cards, penalties — to update the odds. Bets placed at clearly incorrect odds due to a technical error may be cancelled by 43bet, with the staked amount refunded to the User's balance.

Event cancellation

If a sporting event is cancelled, postponed, or not completed within the timeframe defined in the specific rules for that sport, all affected bets will be voided and the amounts refunded to the User's balance. For elimination-format tournaments such as the Copa do Brasil, specific walkover and withdrawal rules apply as published in the market conditions.

Minimum odds for bonus rollover: bets used to meet bonus rollover requirements must have minimum odds of 1.50. Bets on Asian handicap or combined markets must also meet this minimum odds requirement per selection.

07

Bonuses & Promotions

43bet offers bonuses and promotions for both new and existing users. Each bonus has its own specific conditions published on the corresponding promotion page. The general conditions that apply to all 43bet bonuses are:

  • Each bonus promotion may be used only once per User, CPF, email address, residential address, device, or IP;
  • The welcome bonus is exclusive to each User's first deposit and cannot be combined with any other simultaneous promotions;
  • Rollover requirements must be completed within the specified validity period. Bonuses not released within that timeframe will expire automatically with no residual balance;
  • 43bet reserves the right to cancel bonuses if there is any suspicion of abuse, zero-risk betting (arbitrage), wagering on manipulated odds, or any other behavior that goes against the spirit of the promotion;
  • Withdrawals made before completing the rollover will result in cancellation of the bonus and any winnings generated exclusively from that bonus.

Special event promotions — such as boosted odds for Brasileirão Série A, Copa do Brasil, and Copa Libertadores matches — have their own terms published on each event's page and may come with reduced betting limits.

08

Live Casino, Poker, and Other Games

The Live Casino, poker, slots, and crash games sections of 43bet are subject to specific rules published on each game or category page. The following general conditions apply:

  • The random number generation (RNG) systems used in casino games are independently audited and certified as fair;
  • At live tables, the dealer's decisions are final. Any dispute regarding a result must be raised with support within 24 hours of the round closing;
  • 43bet's poker room uses an automated anti-collusion system. Accounts found to be involved in collusion will be suspended immediately and the account balance may be held pending investigation;
  • Crash games and other games with non-standard mechanics use multipliers generated by certified algorithms. Past results have no influence on future outcomes;
  • Minimum and maximum bets vary by game and table. Check the information displayed in each game before you start playing.
09

User Conduct

The User agrees to use 43bet's services lawfully and in accordance with these Terms. The following conduct is expressly prohibited:

  • Arbitrage betting: systematically exploiting odds differences across markets to guarantee risk-free profit, commonly known as "arbing";
  • Use of bots and automation: use of automated software, scripts, or any tool that replaces human interaction when placing bets;
  • Money laundering: use of the platform to deposit or withdraw funds of illicit origin or to conceal the source of funds;
  • Identity fraud: creating accounts using third-party information or falsified documents;
  • Match fixing: any form of influence over the outcome of sporting events or casino games on which bets have been placed on the platform;
  • Account sharing: allow third parties to use your account, even if they are family members or friends.

Detection of any of the behaviors listed above may result in immediate account suspension, balance hold pending investigation, and — where applicable — reporting to the relevant authorities as required by Brazilian law.

10

Account Suspension and Closure

43bet reserves the right to temporarily suspend or permanently close an account in the following situations:

  • Breach of any clause of these Terms and Conditions;
  • Providing false information or invalid documents during registration or verification;
  • Well-founded suspicion of fraud, money laundering, or any other unlawful activity;
  • Order from a competent judicial or regulatory authority;
  • Voluntary request by the User through the platform's support channel.

If an account is closed due to suspected irregularities, the account balance may be held for as long as necessary to complete the internal investigation. If no irregularity is found, the balance will be released for withdrawal via Pix within 5 business days after the investigation is concluded.

Users may also request voluntary account closure at any time by contacting 43bet support. In that case, the available balance will be returned via Pix within up to 3 business days, provided there are no open bets or locked bonuses pending review.

11

Responsible Gambling

43bet believes that betting is a form of entertainment — and that it should be enjoyed in a healthy way. To support this, we offer a set of responsible gambling tools that Users can access at any time from their account dashboard:

  • Deposit limits: set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately. Increases require a 24-hour waiting period;
  • Betting limits: control the maximum amount per individual bet or your total wagering over a given period;
  • Voluntary break: pause your account for 24 hours, 7 days, 30 days, or 6 months. During a time-out, deposits and betting are not permitted;
  • Permanent self-exclusion: permanently close your access to the platform. After self-exclusion, new accounts using the same CPF cannot be created;
  • Betting history: review your full betting history to keep track of your gambling patterns.

43bet does not allow anyone under 18 to access the platform and actively enforces age verification controls. If you believe a minor may be using the platform, please contact support immediately.

Need help?

If you or someone close to you struggles to control gambling habits, CVV can be reached at 188 and CAPS (Centro de Atenção Psicossocial) offers free support throughout Brazil. Reach out for help — there is no shame in recognizing that you need it.

12

Privacy and Data Protection

The processing of personal data by 43bet is governed by our Privacy Policy, available at /privacy-policy, and is compliant with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

In short, 43bet only collects the data necessary to:

  • Create and maintain the User's account;
  • Process deposits and withdrawals securely;
  • Comply with legal and regulatory obligations applicable in Brazil;
  • Prevent fraud and ensure platform security;
  • Personalize the User's experience based on their usage preferences.

Users' personal data is never sold to third parties. Sharing with technology partners occurs only to the extent necessary for the platform to function and is subject to contractual confidentiality clauses. Users have the right to request access to, correction of, or deletion of their data at any time through 43bet support.

13

Limitation of Liability

43bet is not liable for financial losses arising from the use of the platform in situations beyond the company's reasonable control, including:

  • Internet connection failures on the User's device during live betting;
  • Service interruptions caused by scheduled maintenance or third-party infrastructure failures;
  • Decisions made by the User based on information from third parties not affiliated with 43bet;
  • Outcomes of sporting events or casino games that do not meet the User's expectations.

43bet is committed to notifying users of scheduled maintenance at least 2 hours in advance and to automatically refunding any bet affected by a documented technical failure on the platform.

Under no circumstances shall 43bet's total liability to the User, for any reason, exceed the total amount deposited by the User in the 12 months prior to the event giving rise to the claim.

14

Changes to These Terms

43bet reserves the right to modify these Terms and Conditions at any time, including in response to changes in Brazilian sports betting regulations. Material changes will be communicated to Users via email or through a prominent notice on the platform at least 15 days before taking effect.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms. If the User does not agree with the changes, they must close their account before the effective date. In that case, the available balance will be refunded via Pix with no penalties.

The current version of these Terms and Conditions is always the one published on this page, identified by the last updated date shown at the top of the document.

15

Contact and Support

For questions about these Terms and Conditions, complaints, or any account-related requests, please contact the 43bet support team through the following channels:

  • Live chat: available on the platform, with an average response time of under 5 minutes during peak hours;
  • Email: suporte@43bet.best — response time of up to 24 business hours;
  • WhatsApp: number available in the support section within the platform after logging in.

Formal complaints must be submitted by email with the subject line "Formal Complaint — [your account number]" and will be answered within 5 business days with a detailed review of the situation. If the response from 43bet is not satisfactory, the User may escalate the matter to the relevant regulatory bodies in Brazil.

These Terms and Conditions are governed by Brazilian law. Any disputes arising from this agreement shall be settled in the court of the User's place of residence in Brazil, with express waiver of any other jurisdiction, however privileged.

Frequently asked questions: many common questions about your account, payments, bonuses, and betting are answered on our FAQ. Check it before opening a support ticket — the answer you need is probably already there.

Related Documents

Also read the other policies governing the use of 43bet

You know the rules — now it's time to play at 43bet

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